PEGA as an enterprise service application helps in furthering different business processes. The end objective of PEGA is to facilitate employee’s work by faster processes. PEGA is dynamic software that emerges to the emerging challenges of businesses. PEGA includes 7 robust platforms viz. Direct Capture Objectives, Situational Layer Cake, Omni-Channel UX, Case life cycle management and Next Best Action. PEGA helps in building robust applications as it is based on an integrated development environment (IDE). Beneficially it works as a perfect business management tool and helps to reduce coding and building multilevel systems at enterprise level.
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